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CEO Casino Privacy Policy for Filipino Players

Your personal information matters to us. This page explains exactly what CEO Casino collects, why we collect it, how it is stored, and what rights you have as a player in the Philippines. We keep things straightforward so you always know where you stand.

Last updated: 2025. Applies to all players accessing CEO Casino from the Philippines.

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What This Privacy Policy Covers

This Privacy Policy applies to all personal data collected by CEO Casino when you register, log in, place bets, make deposits or withdrawals, or simply browse the platform from the Philippines. It covers data collected through our website, mobile experience, and any communications you have with our support team. By using the CEO Casino platform, you acknowledge that you have read and understood this policy. If you do not agree with any part of it, please stop using the platform and contact us to close your account. We review and update this policy periodically, so we recommend checking this page from time to time.

1. Information We Collect

When you create an account on CEO Casino, we collect the personal details you provide during registration — including your full name, date of birth, email address, mobile number, and preferred payment method. We also collect identity verification documents when required to comply with responsible gaming and anti-money laundering obligations applicable to online gaming platforms serving the Philippines. During your use of the platform, we automatically collect technical data such as your IP address, device type, browser version, and session activity logs. This technical data helps us keep the platform secure, detect suspicious activity, and improve the overall experience for Filipino players. We do not collect any personal data beyond what is necessary for the purposes described in this policy.

2. How We Use Your Information

The personal data you provide is used primarily to operate and maintain your CEO Casino account, process your deposits and PHP withdrawals, and verify your identity in line with our platform obligations. We use your contact details to send you important account notifications, security alerts, and — where you have opted in — information about promotions relevant to your activity on the platform. Technical and behavioural data is used to detect fraud, prevent unauthorised account access, and ensure the platform performs reliably on both desktop and mobile devices across the Philippines. We may use aggregated, anonymised data for internal analytics to understand how players use the platform and where we can improve. We will never use your personal data to make automated decisions that significantly affect you without giving you the opportunity to request human review.

3. Legal Basis for Processing

CEO Casino processes your personal data on the following legal grounds: performance of a contract (to provide you with the betting and gaming services you have signed up for), compliance with legal obligations (such as identity verification and anti-money laundering requirements), and our legitimate interests in operating a secure and fair platform. Where we rely on your consent — for example, to send you promotional communications — you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal. If you have questions about the specific legal basis we rely on for any particular processing activity, please reach out to us using the contact details at the bottom of this page.

4. Sharing Your Data

CEO Casino does not sell, rent, or trade your personal information to third parties for their own marketing purposes. We may share your data with trusted service providers who assist us in operating the platform — such as payment processors that handle PHP transactions, identity verification partners, and cloud infrastructure providers — but only to the extent necessary and under strict data processing agreements. These partners are contractually required to protect your data and may not use it for any purpose other than the specific service they provide to CEO Casino. We may also disclose your information to regulatory or law enforcement authorities where required by applicable law or where we have a good-faith belief that disclosure is necessary to protect the rights, property, or safety of our players or the public. Any such disclosure will be limited to what is strictly required.

5. Data Retention

We retain your personal data for as long as your CEO Casino account remains active and for a reasonable period thereafter to comply with our legal and regulatory obligations. Transaction records and identity verification documents may be retained for a longer period where required by applicable financial regulations. When your data is no longer needed, we securely delete or anonymise it so that it can no longer be linked back to you. If you request account closure, we will process the deletion of your personal data in accordance with our retention schedule and notify you once the process is complete. You may contact us at any time to ask how long specific categories of your data are retained.

6. Cookies and Tracking

CEO Casino uses cookies and similar tracking technologies to keep you logged in, remember your preferences, and understand how players navigate the platform. Essential cookies are required for the platform to function and cannot be disabled. Analytics cookies help us understand which features are most useful to Filipino players so we can prioritise improvements. You can manage your cookie preferences through your browser settings at any time, though disabling certain cookies may affect the functionality of the platform. We do not use third-party advertising cookies or share your browsing behaviour with ad networks.

7. Your Rights as a Player

As a player using CEO Casino from the Philippines, you have the right to access the personal data we hold about you, request corrections to any inaccurate information, and ask us to delete your data where there is no longer a legitimate reason for us to hold it. You also have the right to object to certain types of processing, request that we restrict how we use your data while a complaint is being resolved, and receive a copy of your data in a portable format. To exercise any of these rights, please contact us using the email address listed in the footer of this page. We will respond to all valid requests within a reasonable timeframe and at no charge to you.

8. Security Measures

CEO Casino uses industry-standard security measures to protect your personal and financial data from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and our platform is encrypted using secure protocols. Access to personal data within our organisation is restricted to staff who need it to perform their job functions, and all such staff are bound by confidentiality obligations. We conduct regular security reviews and promptly address any vulnerabilities identified. While no online platform can guarantee absolute security, we are committed to maintaining the highest practical standards to keep your information safe.

9. Children's Privacy

CEO Casino is strictly an adult platform and is not intended for anyone under the age of 21 in the Philippines. We do not knowingly collect personal data from minors. If we become aware that a minor has registered on the platform, we will immediately close the account and delete all associated personal data. If you believe a minor has accessed the platform, please contact us immediately so we can take appropriate action. Parents and guardians are encouraged to use parental control tools to prevent minors from accessing online gaming platforms.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform features. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify registered players through their account or registered contact details. Your continued use of CEO Casino after any changes have been published constitutes your acceptance of the revised policy. We encourage you to review this page periodically so you are always informed about how we handle your data.

11. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way CEO Casino handles your personal data, please contact our support team using the email address shown in the footer of this page. We take all privacy enquiries seriously and aim to respond promptly. For concerns that cannot be resolved directly with us, you may also contact the relevant data protection or gaming regulatory authority in the Philippines.

Your Data, Your Control

A quick look at the key commitments CEO Casino makes to every Filipino player on the platform.

End-to-End Encryption

Every piece of data you send to CEO Casino — from login credentials to PHP withdrawal requests — travels over an encrypted connection. Your information is protected at every step, whether you are on mobile or desktop.

We Never Sell Your Data

Your personal information is never sold or rented to third-party marketers. We share data only with the service providers who help us run the platform, and only under strict contractual protections that prevent misuse.

Access and Correction Rights

You can request a copy of the data we hold about you, ask us to correct anything that is inaccurate, or request deletion when there is no longer a valid reason for us to keep it. Just reach out to our support team.

Easy Opt-Out for Promotions

Promotional communications are only sent where you have given your consent. You can withdraw that consent at any time and we will stop sending marketing messages immediately, with no impact on your account access.

Clear Retention Periods

We only keep your data for as long as it is needed. Once your account is closed and any legal retention periods have passed, your personal information is securely deleted or anonymised so it can no longer identify you.

Responsive Privacy Support

Our support team is available to handle any privacy-related query or request. Whether you want to know what data we hold, update your details, or raise a concern, we aim to respond promptly and resolve issues fairly.

Ready to Play on a Platform That Respects You?

CEO Casino is built for Filipino players who want fast PHP payouts, live sports betting, and mobile-first entertainment — all on a platform that takes your privacy seriously. Join today and experience the difference.